Customer experience encompasses every aspect of business

Across sectors and regions, business leaders are recognizing the competitive advantage of superior…


How distinctive is your brand personality?

In general order of importance, strong brands are: trustworthy, authentic, reliable, admirable,…


Five prime components of brand design

A target audience is a group of people identified as being likely customers of a business. The…


Brand building also depends on internal reality of orgnaization

The values of a brand can be partially built through communication, as the classical approach to…


Determine your brand’s optimal frame of reference

Brand positioning starts with establishing a frame of reference, which signals to consumers the…


Why some organizations don’t take brands seriously?

Some organizations prioritize branding over other initiatives, while others rely on products,…


The 22 immutable laws of branding

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Key benefits of branding to marketers and organizations

Organizations have discovered that brands are perhaps their most important assets for several…